Wednesday, December 2, 2009

Proposal - The Tech Crew

Proposal to Create a Computer Lab in Nance Boyer for the English Department’s Use

The Tech Crew

Introduction

Cameron University’s leaders are working toward a more positive environment for each Cameron student to learn, live, study, and work in. It’s no wonder that Cameron’s new motto is “Every Student. Every Story.” Each year, Cameron has invested in technology to improve the university for every student. Cameron now has several computer labs on campus. Many classrooms are equipped with docucams, large LCD screens, and computers. The English Department, however, still lacks a large computer lab.

The English Department serves most Cameron students because two English classes, Composition I and Composition II, are requirements for graduating with any undergraduate degree, and are taught by professors from the English Department. Therefore, it is not only the English Majors and professors in the English Department who would benefit from a large computer lab in Nance Boyer.

A computer lab that would also function as a classroom would be a helpful tool for all Cameron students. Often, people have to wait for a computer to open at the Library so that they can type and print their papers. A computer lab in Nance Boyer would be a convenient place for paper writing, and professors would be able to oversee their students’ writing and research methods in class, because when classes are taught in a computer classroom, professors can observe their student’s methods more closely. Another benefit of a computer lab large enough to hold a class in is that professors could use current technology, such as PowerPoint, to help their students learn and to make their teaching more concise.

We propose to change room 3003 in Nance Boyer into a computer lab/classroom. We would like to hire a supervisor for the lab and apply for funding to hire student workers who could run the lab in the evenings. We are certain that a large computer classroom, available to students taking English classes and professors from the English Department, would make both learning and teaching more convenient. Other classes, which cannot be taught in Nance Boyer (such as Intro to Tech Writing) because there is no computer classroom there yet, could be taught in Nance Boyer where all other English classes are taught. Changing Nance Boyer 3003 into a computer lab/classroom would be as simple as installing the appropriate equipment and hiring a supervisor to run it. Most of the work can be done by Cameron employees, so the cost to Cameron would be relatively low.

Statement of Problem

Most students at Cameron University have at least two papers they must complete during each semester. For English Majors, writing papers is a more abundant practice. There is, however, a problem with the lack of open computers on campus. Most of the departments on campus have their own computer lab.

The English Department does not have a computer lab for their students. Nance Boyer does have the Center for Writers computer lab and the Language Department’s computer lab that students can make use of, but the Center for Writers only has six computers. The Language Department’s computer lab is also small, and is not a place many students know about unless they happen to stumble across it. Of course, once there, many students might feel unwelcome and out of place because they are not language majors.

Students who are frequently in the English Department, English Majors and students taking composition classes need a computer lab that they can feel comfortable and welcome in. A computer lab for the English Department would benefit those students, giving them access to more computers for research and writing papers. The students would not have to worry about taking computers away from any language majors that need to use the computer, nor would the lab take away classroom space because it would double as a classroom.

From the information we gathered from our interviews with students and faculty members, we were able to determine that should a new computer lab be provided for the English Department, students, as well as teachers, would make use of it.

Proposed Solution

We would like to improve Cameron University’s ability to cater to all students, and provide a convenient place for paper writing, research, and English classes available to the English Department. We suggest that Cameron converts room 3003 (Nance Boyer) into a computer classroom/lab. In that lab, we would like to have a small study area and reference section of English textbooks and reference books. We would also propose that Cameron hire a supervisor for the lab, and apply for the funding necessary to hire student workers who could stay in the lab at nights and whenever the supervisor could not be present. Cameron is already using classroom 3003 in Nance Boyer for some classes, but there are always open classrooms which could be used as alternative spaces for the classes which would be displaced. Cameron already has staff members who could set up the electronic equipment in the classroom, and the supplies we would need to fill the lab would be relatively cheap: chairs, tables, computers, and a desk. This proposal suggests an alternative to waiting in line at the Library for an open computer, or visiting the Center for Writers or Language Lab when they are overflowing with students. To build a computer lab large enough to hold classes in would make paper writing and research, along with learning and teaching, a much more convenient process.

Schedule

The following is a schedule of the tasks of the computer lab conversion.

8 week schedule for room 3003 computer lab conversion:

Week 1: Clear out room 3003.
Week 2-3: Order computers and furniture.
Week 3-4: Shipping of computers and furniture (this is assuming all items are in stock).
Week 5-6: Setting up computer lab (installing computers and arranging furniture).
Week 6-7: Hiring and training staff.
Week 8: Opening lab

According to our research, we presume that it will take approximately 8 weeks to get the computer lab set up and running. We allow only 2 weeks for shipping because we can choose expedited shipping for some items. There is a buffer in place between shipping and lab set up to allow for late or missing items to arrive. By week 8, the lab should be completely furnished and running with at a minimum of 3 people (a lab supervisor and two student workers).


Qualifications

Stefani Goode: A Senior English and International Languages major. She knows the faculty in the English department, and is acquainted with the limited availability of computers and classrooms in the English Department.

Alicia Jones: A Sophomore English major with a focus in Creative Writing. Her experience with graphic design along with her English research assignments provides her insight into the necessity of computer classroom labs for English majors.

Sarah Standish: A Senior English and International Languages major. She also has experienced the difficulty of accessing computers in the department or on campus. Her experience as a student worker in one of Cameron’s computer labs has taught her what is needed for a successfully run computer lab.

Renee Gettes: A college graduate who is pursuing a graduate degree in Nurse Practitioner specialty. She has taken several nursing classes at Cameron through ITV with the Altus and Duncan campuses, and has experienced the advantage of multimedia technology in the classroom and the disadvantage of limited computer classroom access for assignments.

Methods

As a group we decided that our primary research would be done via interviews and online searches. During our primary research phase we researched what areas on the Cameron Campus (specifically in the Nance Boyer building) would be a good area to set up a computer lab. We decided on the best possible room. We then researched computers and furniture and other lab required items online. We decided to interview various staff members at Cameron University that work in or have knowledge of computer labs. Our secondary research would be library research. We researched computer lab rules and regulations. We researched costs of Cameron Computer Lab supervisors.

Budget

As a group we decided that there is no reason to build an addition to Nance Boyer for our English Department Computer Lab. It is cheaper to just use one of the larger classrooms on the 3rd floor of Nance Boyer. We decided that room 3003 is the best choice for our lab. We have researched furniture, documcams, LCD projectors and computers, plus the cost of staffing a lab supervisor.

We decided on furniture from http://www.schooloutfitters.com/. The bookshelves cost 219.99, the tables are 284.99 each (we will need 15, since they hold only two computers each), the chairs are 119.99 each (we chose rolling office chairs), and the supervisor's desk could cost anywhere from 273.99-709.99 (depending on the model we chose to use). We decided on 2 bookshelves, 15 tables, 31 chairs, and 1 instructor terminal (at $273.99) and the sub-total is $8708.51.


The cost of the docucams and projectors will vary among new and refurbished items. We researched sites such as price.com, Epsom.com, and Dell. The site we believed to be best and most reasonably priced for projectors was Epsom. There were various docucams for overhead projectors or the type that is attached with the upper ceiling multimedia devices. The cost of a new docucam would average about $300.00, whereas a refurbished docucam would be about $80.00. The cost of a new LCD projector would average about $2000.00, and the most expensive one on the Dell website was $4500.00. The cost of a refurbished quality LCD projector on the Epsom website would be around $469.00.We decided on the $2000.00 LCD Projector and the $300.00 docucam and the sub-total is $2300.00.

Since Cameron University uses Dell Computers it was a group consensus that we stay with what is already being used. Dell has updated the look of their computers and after researching Dell’s premier site for Higher Education and their Home/ Home Office computers we found it would be cheaper to go with the Home / Home Office computers. A Dell Inspiron 537 ST with 18.5 inch Monitor costs $648.00 per computer. We decided that there should be 31 computers in the lab (30 student computers and 1 instructor terminal). We decided on 3 laser jet printers; Dell 1110 Laser Jet printers cost $119.00. We added 9 Dell surge protectors at $25.00 each and 3 printer cables at $19.00 each. The sub-total is $20,691.00 (this price does not include shipping & handling and tax).

The cost of furnishing a computer lab with computers, furniture and other items (such as docucam, LCD projector and surge protectors) costs in total $31,735.51 and this price does not include shipping, tax, and setup fees.


A supervisor at a Cameron Lab makes approximately $26000.00 a year. Cameron University gets Federal and State funding for student workers. Funding for the computer lab will be provided by donations.

Conclusion

In conclusion, we feel the that using Nance Boyer 3003 as a new computer lab and ITV classroom, while still holding regular classes there, would benefit the students. Equipping the new computer lab would be relatively cheap, since it would only need to be furnished with the appropriate technology and furniture. Since the new lab would also function as a classroom, classes that have been displaced from Nance Boyer in the past, such as Intro to Tech Writing, could be taught there. The computers would be available for any class taught there. When the lab is not being used by a class, it would be open to any English major, student taking an English class, or professor in the English Department to use. A new computer lab will benefit students and teachers at Cameron University by providing more computers to help with research, writing papers, and teaching classes.

Works Cited

Anchorage, University of Alaska. "UAA Technology." 8 December 2005.
UAA Computer Services. 7 November 2009.
.

Boulder, University of Colorado at. "Information Technology Services." 16 Auugust
2000. Computer Lab Design Considerations. 7 November 2009
<http://www/colorado.edu/its/recommendations/labs.html>.

Choung, Wang. "University of Southern California." 14 March 2007. Center for
Scholarly Technology at USC: TEL Success Stories. 10 November 2009
<http://www.usc.edu/its/cst/news/tel_success.php>.

Dell Computers and Laser Printers. 23 March 2007. 17 November 2009 <2009>.

Epson. 7 April 2008. 17 November 2009. <http://pos.epson/searchResults.html>.

Metros, Susan E. "The Educator's Role in Preparing Visually Literate Learners." Theory
into Practice (2008): 102-108.

SchoolOutfitters. 21 December 2008. 17 November 2009.
<https://www.schooloutfitters.com/catalog/index>.

Speaker, Kathryne. Students Perspectives: Expectations of Multimedia Technology in
a College Literature Class. PhD Thesis. Ewing: The College of New Jersey, 2002.

Stenzel, John. "UC Davis University." 26 June 1996. UC Davis English Department.
7 November 2009 <http://cai.ucdavis.edu/instruction/report/htm>.

Appendices

Age:

Circle One: Student / Alumni

Circle One: sophomore / freshman / junior / senior / graduate / instructor

1) Are departmental computer labs convenient?

2) How would a computer lab / tech classroom help students at Cameron?

3) How would a computer lab / tech classroom help the English Department?

4) Would it be convenient to make an English Department Computer lab an ITV classroom as well?

5) What classes could be taught through the English Department Computer lab / Tech classroom / ITV classroom?

6) Would you donate to the English department as a startup for the lab?

Proposal Reflection

Assignment 4 Reflection

Proposal writing has always been difficult for me. I have a hard time keeping all the details straight. Proposals are complex documents, even working in a group finding time to get together, to do research, piece it together, and then make it sound coherent took a great deal of work from everyone with in the group to accomplish. Though I was fortunate to work in a group where everyone did their part, I did find it hard not to work on a project solo; however, I got to know my group members and we worked quite well together.

I did enjoy throwing around ideas with my group, but it seems we all just agreed with my first idea. At first, I thought it would be better to explain to my group members why creating a computer lab for the English department would be important, but since they were all English majors or taking an English class my point was moot. They agreed to my idea, and that Thursday I scouted out prospective areas and classrooms for the lab. I found a classroom that I felt would be the best bet; however, I felt that losing the one classroom to make it a lab wasn’t quite fair to the classes being held in that room. I reviewed the spring semester schedule book for the best classroom within Nance Boyer for the lab. I wanted to keep the lab within the English Department, but open it up to all students. I discussed this why my group members and they agreed again. The only issued I had was where do we put the displaced classes. Unfortunately, I do not have an answer to that question.

I came up with the topic of the proposal, I researched part of the budget, I surveyed areas for possible lab sites, I added the schedule, and I reorganized the proposal (adding the works cited section from information gathered by Renee and Sarah; and added the budget graphs created by Alicia to the appendices). I also created the questionnaire with help from all my group members. Sarah did the initial proposal editing, and I did the final editing, as well as the final revisions.

I believe our proposal is feasible because creating a computer lab with the already given space is much cheaper than building a new building. The only out of pocket costs are the computers and furniture. Hiring a lab supervisor and a few student works still do not cost as much as creating a building from scratch. A computer lab in Nance Boyer is feasible because it creates a work environment for students without the costs of the newer buildings.

Though this was a tough project, my group seems to have things together. We have met a few times to go over our research, and then to review our speech parts. I only wish we had more time to do this project. I felt that there wasn’t enough time to really do surveys and detailed research. I also felt pressed to do a wonderful job on my oral presentation. I am not a public speaker and no matter how well I know the subject matter I will probably end up stuttering or adding ums or ahhs. I know this unprofessional and I am working on getting over my public speaking/ stage fright. My group does make me comfortable with my oral presentation and they all helped me pull specific details from the proposal to discuss. Without my group’s help, I doubt I could be as affective in my oral presentation. All in all, I would say this was a good experience for me, and quite a challenge.

Tuesday, December 1, 2009

Class Assignment - Allen Theater

1. What is the identified problem that the sample proposal deals with?
- The sample proposal wants to change the Allen Theater into a Movie Theater for campus students.

2. Do the writers of the sample proposal declare what they are proposing directly in their introduction?
- Yes, the writers declare what they are proposing directly in their introduction.

3. How do the writers of the sample proposal describe the Statement of the Problem? Do they integrate both their primary and secondary research data to frame the problem? Are you convinced that there is an urgent need to solve this problem after you read this section of their proposal?
- The writers state the problem as being bored and then turning to alcohol for entertainment. They do integrate some of their secondary research. I am unsure what their primary research was. I am not convinced that there is an urgent need to solve this problem.

4. How do the writers of the sample proposal propose their solution to the problem? Do they discuss the benefits of the solution in detail? Are you convinced that the solution is really effective? Why or why not?
- The writers propose that upgrading the theater with current films and low cost to students would decrease alcohol consumption on campus. They discuss briefly that bring current films to campus would help decrease alcohol consumption. I think adding current movies would give campus students more options but I don’t think this is a cure-all for overuse of alcohol.

5. Do you think that their method to put the solution into effect is effective? What do you learn for your group's method after reading this section (the method) of the sample proposal)?
- I am not so sure if in actuality the method is effective. The writers don’t seem to cover how they would get the current movies or if there will be a licensing issue. They should mention that in the methods. Other than that their methods seem student opinion based.

6. How do the writers of the sample proposal try to show that they are qualified for doing this proposal?
- The writers show how they are qualified by stating that they at some point in time were members of campus life, and they would know the situation better than anyone who has never been to the Texas Tech campus.

7. What are things in this sample proposal that impress you most?
- The formatting, graphs, and charts impressed me the most. The writers kept everything simple with clean lines and easy to read graphs and charts.

8. What are the aspects in this sample proposal you might want to do them differently?
- As much as I like the charts and graphs, I would double check how everything lines up on my proposal. I would make sure all my pages line up, and I would change the way it was written. The proposal shifts between Plain English and composition style English. The writers should make sure their text is the same throughout the proposal.

Wednesday, November 18, 2009

Group Progress Report on Proposal

To: Dr. Liu
From Sarah, ReneƩ, Alicia, and Stefani
Date: November 11, 2009
Subject: Progress Report for Group Proposal Project

Introduction
Our group proposal project is a proposal to fund and create a computer lab / tech classroom in Nance Boyer for the English Department’s use. We decided to write this proposal because most Cameron students must enroll in at least two English classes when they are undergraduate students. Often, other computer labs do not cater specifically to the English Department, nor do they have enough computers for an entire class’s use. Our intended audience is Dr. Liu, though it is possible that our proposal will also be read by other English Department professors, including Dr. Kingsley. It also may reach President Ross, who has the power to allocate some of Cameron’s funds to realize the goal of our proposal.

Work Completed
Before we were able to start our research, we discussed the need for such a lab. We also researched the cost of the project, and divided the work among ourselves. Sarah Standish, our group leader, has written our Introduction and Proposed Solution. She also will help conduct the primary research (one interview) and has helped with some secondary research (costs of supervisor’s pay, shelving, tables, chairs). ReneĆ© has already written our Qualifications and is working on our Works Cited, and has completed our secondary research about other computer labs. Alicia has written our Statement of Problem and Conclusions and is also making graphs. Stefani is writing the Methods and Budget sections of our proposal. We will work collaboratively on the Project Schedule. Stefani and Sarah will edit the proposal for cohesiveness and grammatical correctness.

Most of our research was completed by the second week of the project, but we still have to finish our primary research before Stefani is able to finish the Budget and Alicia can make our graphs.

We have met as a group to discuss our project three times. The first time, we decided exactly what we wanted our proposal to accomplish, and what research was necessary to complete the project. At the second meeting, we assigned jobs to each person. During the third meeting, we talked about what needed to be accomplished first, and split up the remaining research among us. At that meeting, we also decided on a Project Schedule.

Only one mishap has occurred so far, in our data collection. Sarah Standish, who works in a computer lab on campus, planned to interview her supervisor. Her supervisor was too busy to assist in the project, so Sarah has had to find a new computer lab supervisor to interview.

Work Remaining
Though we have completed the drafts of most of our work, some things remain to be completed:
· Sarah’s interview of a lab supervisor
· Give data to Stefani, who will then complete the Budget
· Budget passed on to Alicia, who makes the graphs
· Sarah and Stefani edit the final drafts of the sections turned in
· Final meeting to discuss possible revisions
· Revisions made

Conclusion

Overall, we have made excellent progress. Everyone is working hard to get our proposal done ahead of time so that we will have time to edit and revise the proposal before it is due. The first draft of our proposal should be complete this Saturday. We do not expect further complications.

Tuesday, November 17, 2009

Instructions - Revised

How to a Wash Mini Schnauzer

Introduction

These instructions will show you how to wash a miniature Schnauzer with inexpensive materials. Follow these easy steps and you will end up with a clean mini Schnauzer or two.

Note: Each of these steps can be done with more than one dog in the bath tub. Wash one dog and then the other dog.

Materials

2 to 3 large bath towels
Tearless baby shampoo or Dog Shampoo for Sensitive skin
Cotton balls
Bath tub

Safety Information

CAUTION: Be sure to read instructions on shampoo before using. The shampoo may cause irritation to dog if not correctly chosen.

WARNING: Remember that water and shampoo make for a slippery bathtub be careful not to slip and fall. Remember to keep dogs calm to avoid injury to them as well.

Tips before Getting Started

- Remember to remove dog collars from dog’s neck
- Always check water temperature
- Remember that bath tubs can be slippery
- Always rinse dog’s coat thoroughly

Instructions

Step1: Remove collar(s).
Note: Removing the collar will help prevent a chocking hazard to the dog as well as keep the collar dry and odor free.

Step 2: Remove any items from the bathing area that can harm the dog, such as soap, wash clothes, etc.

Step 3: Place cotton balls in ears of the dog.
Note: Have more cotton balls on hand since dogs have a tendency to shake them out of their ears. Placing cotton balls in the dog’s ear will help prevent ear infections caused by water sitting in the ear canal.

CAUTION: Do not push cotton balls too deeply in the dog’s ear. This will prevent the cotton ball from getting stuck!

Step 4: Turn on water and check the water temperature. Always test water with your fingers or wrist. The water should never be hot but lukewarm.

Step 5: Place dog(s) in bathtub and rinse dog(s) from tail to neck, leaving the face dry.

Step 6: Apply shampoo to hand and work into foam and apply to the dog’s fur starting from tail up to shoulders.

Step 6a: Apply shampoo to hands and work into foam and apply to legs; then work shampoo into the pads of the dog’s paws.

Step 6b: Repeat step 6a on front legs and paws.

Step 7: Apply shampoo to hand and work into foam, and then apply to dog’s underbelly.

Step 8: Rinse shampoo from dog’s back, under-belly, and legs.

Step 9: Rinse the dog’s face with water.
Note: The dog will fidget and shake its head, but try to avoid getting water in the dog’s eyes and nose. Allow the dog to shake itself out.

Step 10: Apply shampoo to hands and work into foam then apply to dog’s face and muzzle.
Note: Do this step quickly but thoroughly since dog’s have a tendency to want to run away at this point.

Step 11: Rinse shampoo from dog’s face and muzzle. Remember to grab the scruff of the neck to hold dog steady.

Step 12: Remove and discard cotton balls; then dry dog’s ears.

Step 13: Dry dog with a bath towel.

Step 14: Remove dog(s) from bathtub and allow to air dry completely.

Step 15: Put collars back on dogs once they are completely dry.

Conclusion

With these easy steps you can have a clean Schnauzer. Remember to follow the tips and notes in the instructions. Always read the caution sections in the instructions. Other than that, washing a Schnauzer or two is easy with practice and is quality time for you and your dog. Have Fun!

Wednesday, November 11, 2009

Reflection 2 - Revised

Stefani
ENG 2333
Dr. Liu
14 October 2009

Assignment 2 Reflection

In writing my claim letter, I choose scenario 1 because I do travel when time allows for it, and I have had issues with tickets or seats. I can only imagine how frustrated one can be when their purchases are not honored by the company. In thinking about this scenario I choose to write a claim letter that reflects irritation, but I didn’t make it an angry letter. From my experience, angry letters are not answered. I tried to keep my tone claim and attempted to show frustration.

In response to that claim letter, I choose to write a good news letter. The two reasons for this are that good news is a bit easier to write, and with a recession going on, companies want to keep as much business as possible. In writing my adjustment letter, I tried to keep my tone sincere and concerned for my customer. I believe most companies should think that way. Not necessarily is the customer always right, but if the customer can provide proof of error on the company’s part, then the company should shoulder the blame.

In writing my memo, I attempted to approach the issue with the over-use of the photocopier in a manner that would not make the employees feel as if that they are all being punished; however, the employees needed to know that there were consequences with for their actions. The employees needed to see how Ms. Ponds was being affected and what their over-use was for the company. I choose not to add a threat of termination because it just didn’t seem feasible to fire employees for using the copy machine. I did create an option that allows employees to pay for their copies or take time off to make copies elsewhere, and I feel this is workable.

In writing the claim letter, I found that the e-mail and letter format are equally as effective. The only issue with the e-mail format was setting it up. Once that was accomplished, it worked the same as an actual letter. The e-mail is liable to get there faster than a mailed letter and possibly read sooner too; however, an e-mail can just as well be put on the back burner.

The adjustment letter, though written as a good news letter was not as easy to write. Good news is great on the receiving end, but for the company to claim fault is not an easy issue. To apologize for an employee’s rude behavior or a mix-up and then apply an adequate appeal or compensation to the wrong’s done without losing too much face and finances can be as difficult as a bad news letter. In writing this letter, I worried most about the tone and if the message was both feasible and acceptable by both parties.

In writing the memo, format as well as tone was somewhat difficult for me. Trying to remind workers why the photocopying is an issue and why Ms. Ponds is upset were a challenge. I thought about where a photocopier might be and how it could cause issues besides the standard: wasting paper, not enough toner, and loss of petty cash or finances due to over-use; and what I discovered was that creating an issue regarding privacy with personnel files covered that pretty well. I just felt as if my tone could have been a bit sterner, and I just didn’t want to sound like a bully.

Overall, I believe that these documents are designed in a convincing and usable manner and they communicate effectively with diverse audiences while being ethical. Though this assignment was a challenge, I feel I am better prepared if a future employer asks me to write a claim letter, adjustment letter, and a memo. I have learned that I do need more practice in my tone and effectively presenting my information or thoughts.

Adjustment Letter - Revised

Uber-Travel Agency
415 W. Alpha Street
Palm Springs, FL 78156
(976) 555-5555

14 October 2009

Ms. Mina Stevek
37 South Park Place
Palm Springs, FL. 78156
(976) 556-5556

Dear Ms. Stevek:

I was very unhappy to read your e-mail on October 12, telling me about the failure of my company validating your reservations during your cruise. I regret the treatment you received from both my employee and our sourced cruise-ship staff. Please accept my sincere apology for the difficulties your experience with us.

Melissa Reed, my company’s Customer Service manager, is looking into this matter right now. I will address the cruise companies that we send our customers to. I will gladly refund your out-of-pocket expenses or give you a voucher of the same value for your use on any future travel with no restrictions. Just let me know which you prefer.

I realize I cannot undo the inconvenient travel experience you had with my company. To make up for this, I would like to extend a 15% discount off your next travel booking with us.

You have been a loyal customer for many years, and I would hate to have this unfortunate incident spoil that relationship. Please give us another chance to serve you properly. Just bring this letter with you to your next booking, and we will give you your discount.

Sincerely,



Stefani G, President